Villa The Diamond - Home Rental in Cape Coral (2024)

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Grace Period:

• Guests may cancel for free provided that: (1) reservation is canceled within 48-hours of reservation confirmation, and (2) reservation was confirmed at least 11 days before scheduled arrival.

Payment Policy:

• 30 days or less prior to arrival: Guests pay 100% at time of reservation.
• More than 30 days before arrival: Guests pay 50% at time of reservation, the remaining 50% will be charged 30 days prior to arrival.
• For guests paying with Points or Cash & Points: 100% of payment of both Cash & Points will be deducted at time of reservation, once booking is verified within 48 hours.

Cancellation Policy:

• 30 days or less prior to arrival: No refund issued, unless ‘Grace Period’ applies.
• More than 30 days before arrival: 100% refund.

• General Term of Contract - Rental Agreement
• valid from July 1, 2024
• 1. Preface
• These General Terms of Contract are part of the contract between you and Intervilla. We recommend that you read the following General Terms of Contract carefully.
• 2. Contract
• You conclude a contract with Intervilla when you make a booking in writing (including email). From that point, the rights and obligations arising from the contract and these Terms of Contract take effect for you and Intervilla. You will immediately receive a booking confirmation from Intervilla. With the down payment, you acknowledge that you have concluded a contract based on the booking confirmation. Any special requests will be accepted by us as non-binding requests only. You have no legal claim to their execution.
• 3. Utilities
• Costs incurred for water and collection of trash during the rental term are included in the rental price. Gas, electricity and telephone costs are not included in the rental price and will be deducted from the security deposit. Gas and electricity will be billed at the local rate, plus tax.
• 4. Documentation and extension of a stay
• After we receive payment in full and four weeks or less before your departure, you will receive the papers for your rental property. If you would like to extend your stay, please make the necessary arrangements with Intervilla as early as possible.
• 5. Substitute rental property or termination of contract by Intervilla
• Intervilla can assign you a substitute rental property of the same value due to unforeseeable or unpreventable circ*mstances. Intervilla has the right to terminate the contract before or during the rental term if unforeseeable or unavoidable circ*mstances make it impossible to transfer the property, or endanger the renter or the property, or have such a negative impact on service provision that it is no longer reasonable to fulfill the contract. Any payments that have been made will be reimbursed after deduction of costs for services already provided. Intervilla has absolutely no liability for damages.
• 6. Occupancy
• The rental property may be occupied only by the agreed number of persons (children and infants included). Additional persons may be refused accommodation by the property manager or billed separately. Renters are not entitled to transfer use of the property to third parties. Renters who decide they want to transfer use of the property to third parties or guests in whole or in part must obtain permission from the property manager on site or from Intervilla. Intervilla has the right to adjust the rental price accordingly and deduct the difference from the security deposit. If a renter allows unauthorized persons to occupy the property, Intervilla has the right to terminate the rental contract immediately without provision of reimbursem*nt for the remaining days of the rental term.
• 7. Arrival and departure
• The rental property is available from 4 pm local time on the date the rental begins. You must return the keys to the property manager on site no later than 10 am on your day of departure. Other arrival and departure times must be agreed in writing, as described in Art. 3. You must make an appointment to return your keys with the local manager two days before you depart. Renters who do not check out as described must bear the cost of losses that result. The renter will be notified of the loss amount, which will be deducted from the security deposit if the deposit is sufficient.
• 8. Pets
• Pets are generally not allowed. Exceptions can be made if explicitly stated in the booking confirmation.
• 9. Surveillance Cameras
• Most of the villas from our portfolio are equipped with outdoor surveillance cameras that cannot be switched off under any circ*mstances for security reasons. Private areas are not monitored. Surveillance cameras are often located in front of the entrance area (doorbell), towards the driveway and often on the side of the house where the pool system is located.
• 10. Rental obligations
• Renters must take good care of the rental property. It is the renter’s responsibility to clean kitchen appliances, dishes and cutlery (not included in final clean-up service). A trained professional will check and maintain the pool once a week. It is the renter’s responsibility to remove dirt and debris. Any damage caused by the renter or another user must be reported to the property manager on site without delay. The renter will be liable for any damage caused by themselves or other users. Intervilla has the right to repair any and all damage done by the renter without advance notification and to deduct the repair costs from the security deposit for the house/boat. If these repair costs exceed the amount of the security deposit, the renter must pay the remaining amount without delay.
• Renters are permitted to use bathroom and kitchen amenities in cabin boats, on condition that all facilities are left in a cleaned state. The toilet must be sanitized and the wastewater tank must be emptied. Renters who do not perform this work will be charged a flat cleanup fee of $300.
• 11. Complaints and compensation
• If the rental property is not in the condition described in the contract, you must notify the property manager on site within 24 hours. If this does not resolve the problem within a reasonable time period, Intervilla will be notified. After this period expires, renters must prove that additional damage or defects are not their fault and ensure that they fill out and keep all inventory checklists. Renters recognize that the rental property is a vacation home used by different people and will have correspondingly more signs of wear and tear. Minor defects that do not have a significant negative impact on use of the rental property (small stains, power failure, water outage, defective devices or appliances, etc.) do not entitle the renter to a reduced price or compensation. If obvious defects are not reported at the beginning of the rental term, we will assume that the property is free from defects. If defects become obvious during the rental term, they must be reported without delay or the same rule will apply. Neither the property manager on site nor Intervilla has authorization to approve claims. All claims must be filed with Intervilla in writing within four weeks of the end of the contractual rental term and must be accompanied by the necessary documentation (photos, confirmation from the property manager). Failure to comply with the rules above will result in forfeit of all rights to compensation.
• 12. Liability of Intervilla
• If the rental property does not conform to the contract, Intervilla will make every effort to provide you with a substitute property of a similar value. If it cannot do so within a reasonable period of time, or if you refuse this offer with objectively good cause, Intervilla will reimburse you for any difference in price if Intervilla is at fault. If you incur a loss as a result of Intervilla’s breach of contract, Intervilla will bear responsibility. Statutory liability for losses other than personal injury (property or financial losses, for example) are limited to the amount of the rental price (claims of all persons involved are counted together). If international treaties or national laws further limiting or excluding liability are applicable, these treaties or laws will apply. Intervilla will not be liable if a loss can be traced back to one of the following causes:
• •Actions or neglect by yourself or another user
• •Unforeseeable or unpreventable omissions by third parties not involved in the provision of contractual services.
• •Force majeure or events that Intervilla or support staff (e.g. the property manager) could not have foreseen or prevented despite due care; e.g. noise, construction work, vermin, etc.
• •Use of swimming pools, children’s playgrounds and sports facilities of all kinds (such as tennis courts, soccer fields, training facilities). The use of these facilities is at your own risk.
• •Losses and damages resulting from burglary
• •Intervilla offers villas located outside vacation
• resorts and pure resort towns. These villas are in very good residential areas and are used by Americans and Europeans as their primary or secondary residence. It is possible that residential construction or renovations may be going on in the immediate vicinity of our villas. Construction activities and noise emissions do not entitle you to any legal claim for a rent reduction or any other discount. These are normal events that can occur in any residential area, and are expressly and unconditionally accepted on conclusion of the rental agreement.
• These terms apply for non-contractual liability in the same way. Liability for support personnel is expressly excluded. International treaties and national laws with further liability limitations or exclusions have precedence.
• 13. Insurance
• We recommend that you take out travel insurance and liability insurance before departure if you do not already have equivalent insurance that adequately covers these risks.
• 14. Place of jurisdiction
• This contract is subject to Swiss law exclusively. The place of jurisdiction is Florida, US.

690

USD/night

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